onet.com.vn Emotions win: what customers expect in the Age of AI

Emotions win: what customers expect in the Age of AI

In the age of AI, emotion still matters: To better understand what consumers need to feel comfortable when making these important purchases, and the impact artificial intelligence (AI) will have, Invoca surveyed 1,000 consumers in the U.S., and compiled the findings into a report alongside data from Adobe’s Experience Index.

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